The Netbackup Security service status code helps Backup Administrator to quickly mitigate the backup process fault related with web service and (or) authentication. Here are the security services status list, taken from Netbackup 8.1 Status Code Reference documentation.
The security services status codes appear in the exit status and command output for the bpnbat command when you authenticate a user with the NetBackup authentication daemon (nbatd) or the NetBackup web service (nbwmc) to get a user certificate or a session token.
Security services status code 93
Message: Web authentication failed.
Explanation: Web authentication has failed.
Recommended Action: Either the user name, domain name, domain type, or password is incorrect. Check the user authorization permission. Check the bpnbat logs for further diagnostics.
Security services status code 94
Message: Both AT authentication and Web authentication failed.
Explanation: Authentication for the NetBackup AT broker and the web application has failed.
Recommended Action: Ensure that both the NetBackup web service (nbwmc) and the NetBackup authentication daemon (nbatd) are running on the master server. Either the user name, domain name, domain type, or password is incorrect. Check the bpnbat logs for further diagnostics.
Security services status code 95
Message: AT authentication successful, web authentication failed.
Explanation: When the login type is not specified, both the NetBackup AT broker and the NetBackup web application logins are performed. However, authentication
for the NetBackup web application has failed.
Recommended Action: Ensure that the NetBackup web service (nbwmc) is running on the master server. Check the bpnbat logs for further diagnostics.
Security services status code 96
Message: Web authentication successful, AT authentication failed.
Explanation: When the login type is not specified, both the NetBackup AT broker and the NetBackup web application logins are performed. However, authentication
for the NetBackup AT broker has failed.
Recommended Action: Ensure that the NetBackup authentication daemon (nbatd) is running on the master server. Check the bpnbat logs for further diagnostics.
Security services status code 97
Message: Web logout failed.
Explanation: The logout operation to the NetBackup web application failed.
Recommended Action: Ensure that the NetBackup web service (nbwmc) is running on the master server.
Security services status code 98
Message: Web logout was successful, but the AT logout failed.
Explanation: When the logout type is not specified, both the NetBackup AT broker and the web application logouts are performed. However, the NetBackup authentication broker logout failed.
Recommended Action: Retry the operation. If the problem continues, save all of the error log information and call Veritas Technical Support.
Security services status code 99
Message: AT logout was successful, but the web logout failed.
Explanation: When the logout type is not specified, both the NetBackup AT broker and the web application logouts are performed. However, the NetBackup web application logout failed.
Recommended Action: Ensure that the NetBackup web service (nbwmc) is running on the master server.
Security services status code 100
Message: Both the AT and the web logout failed.
Explanation: The NetBackup AT broker and the web application logout failed.
Recommended Action: Ensure that the NetBackup web service (nbwmc) is running on the master server and retry the operation.
Security services status code 101
Message: The CA certificate is not present or is invalid.
Explanation: The NetBackup web login or logout failed because the NetBackup web authentication services' certificate could not be verified using a CA certificate
from the local trust store.
Recommended Action: Run the nbcertcmd –getCACertificate command to get a new CA certificate and try again. You can also run the nbcertcmd -listCACertDetails command to list the CA certificates that are in the local trust store. Ensure that the NetBackup web service (nbwmc) is running on the master server and retry the operation.
Security services status code 102
Message: Unable to connect to the NetBackup web authentication service.
Explanation: The NetBackup web login or logout failed because NetBackup cannot connect to the web authentication service.
Recommended Action: Ensure that the NetBackup web service (nbwmc) is running on the master server.
Security services status code 103
Message: Unable to send information to the NetBackup web authentication service.
Explanation: The NetBackup web login or logout failed because NetBackup cannot send information to the NetBackup web authentication service.
Recommended Action: Check if the NetBackup web service (nbwmc) is running and restart it, if required.
Security services status code 104
Message: Unable to read information from the NetBackup web authentication service.
Explanation: The NetBackup web login or logout failed because NetBackup cannot read the token information from the NetBackup web authentication service.
Recommended Action: Check if the NetBackup web service (nbwmc) is running and restart it, if required.
Security services status code 105
Message: Unable to retrieve user authentication details on the current host.
Explanation: The user authentication details from the NetBackup web login cannot be retrieved on the current host.
Recommended Action: Try to log in again with the bpnbat –login command. If the problem continues, save all of the error log information and contact Veritas Technical Support.
Security services status code 106
Message: Authentication successful but unable to store the user details on the
current host.
Explanation: The NetBackup web login authentication succeeded, but the user details were not stored on the current host.
Recommended Action: Try to log in again with the bpnbat –login command. If the problem continues, save all of the error log information and contact Veritas
Technical Support.
Security services status code 107
Message: Failed to get logged in user details; either the credentials are expired or are not available.
Explanation: The bpnbat -whoami command returns this error when it does not find the AT credentials and web token.
Source : Veritas NetBackup™ Status Codes Reference Guide Release 8.1
