NetBackup status code: 19
Message: getservbyname failed
Explanation: A call to getservbyname() failed. The getservbyname()function uses the name of the service to find a service entry in the services file. (Or NIS
services map on UNIX if it is configured.)
Recommended Action: Do the following, as appropriate:
■ Check the NetBackup Problems report for clues on why the failure occurred.
■ On a UNIX or Linux system, check that /etc/services and NIS services map (if applicable) have entries for the NetBackup services: bpcd, bpdbm, and bprd.
■ On a Windows system, verify that the %SystemRoot%\system32\drivers\etc\services file shows the correct entries
for the NetBackup Internet processes: bpcd, bpdbm, and bprd.
Ensure that the following numbers match the settings in the services file: The NetBackup Client Service Port number and NetBackup Request Service Port
number on the Network tab in the NetBackup Client Properties dialog box. To display this dialog box, start the Backup, Archive, and Restore interface and
click NetBackup Client Properties on the File menu. The values on the Network tab are written to the services file when the NetBackup Client service
starts. See "Verifying host name and service entries" in the NetBackup Troubleshooting Guide.
■ Check the level of network activity. An overloaded network can cause this error.
■ If these actions do not reveal the problem, create a debug log directory for the process that returned this status code. Then retry the operation and check the
resulting debug log.
Source : www.veritas.com
Message: getservbyname failed
Explanation: A call to getservbyname() failed. The getservbyname()function uses the name of the service to find a service entry in the services file. (Or NIS
services map on UNIX if it is configured.)
Recommended Action: Do the following, as appropriate:
■ Check the NetBackup Problems report for clues on why the failure occurred.
■ On a UNIX or Linux system, check that /etc/services and NIS services map (if applicable) have entries for the NetBackup services: bpcd, bpdbm, and bprd.
■ On a Windows system, verify that the %SystemRoot%\system32\drivers\etc\services file shows the correct entries
for the NetBackup Internet processes: bpcd, bpdbm, and bprd.
Ensure that the following numbers match the settings in the services file: The NetBackup Client Service Port number and NetBackup Request Service Port
number on the Network tab in the NetBackup Client Properties dialog box. To display this dialog box, start the Backup, Archive, and Restore interface and
click NetBackup Client Properties on the File menu. The values on the Network tab are written to the services file when the NetBackup Client service
starts. See "Verifying host name and service entries" in the NetBackup Troubleshooting Guide.
■ Check the level of network activity. An overloaded network can cause this error.
■ If these actions do not reveal the problem, create a debug log directory for the process that returned this status code. Then retry the operation and check the
resulting debug log.
Source : www.veritas.com